There are much complaints and common anecdotes about the difficulty of getting what you pay for. Mass produced products seem to lack desired quality, and, often, service seems to be impersonal and subpar. Do you feel your place of employment values providing the public with the highest quality product or service? Or, do you feel that your associates are just putting in their time with no concerns of the outcome.
I am a small business owner and I produce hand-made goods. We make affordable, high-quality products and we make sure our customers are satisfied.
There is no free market in public education. Just think —the most important commodity we pay for the next generation is subpar. I was just watching a video on Reason.com about Sweden. One solution is they went full voucher. The host said that public schools located near private schools vastly improved because of the competition.
The free market gives people exactly what they want. If you do not like what you pay for is anyone forcing you to buy??
I sell insurance and to be honest the prices we charge are very high, and very often we can't even make it out to a customer on the promised time slots. I'm very close to leaving my company because of this but then my pay comes in at the end of each month and it anchors me in again. Good ol' capitalism I guess
The question is vastly complex.
Mass production in terms of food and other essential items for life has contributed astronomically to the decline of poverty over the last century. There isn’t much concern over mass produced bottled water, bread, grain etc...
I don’t take the view that companies are as a whole indiffernet about the services or goods they provide and sell, since this is counter logical to their goals of satisfying consumer demand and maximising shareholder value. With the explosion of comparison sites and other rating websites, business models have adapted to the growing public opinion over the past decade.
Consumers and businesses are increasingly becoming more aware of goods that are available to them, it doesn’t make rational sense for companies to behave indifferently to quality. Although, this doesn’t necessarily mean that all companies are adopting this approach, competition in the market is fierce. Those companies behaving indifferently to quality are likely to be the companies that can’t compete in the long run by those who are focused on providing quality.
My place of employment does its best to offer quality products.
I’m in bio-Pharma and we better market the best product we can.